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6. Complete the extract from an information leaflet for pa-
tients. Look at the text of Task 1 to help you.
Information for outpatients
When you arrive at the (1) ............................, please tell the re-
ceptionist who will welcome you, check your details, and direct you to
the waiting area. The length of your visit will depend on the (2)
....................... you’re going to have. You may need to have some (3)
........................, such as an X-ray, which could mean going to another
(4) .................... . Or you may be (5) ................ to other professionals,
such as physiotherapist or dietician.You may need to revisit the clinic.
If staff at the clinic want to see you again, another appointment will be
arranged for you. If you need to be (6) ..................... to hospital for
more treatment, either as an inpatient or for (7) ..................surgery,
you will be told when this is likely to happen. If you do not need fur-
ther treatment you will be (8) ....................... to your GP’s care.
7. Read the text about the hospital porter and then decide if
these sentences are true (T) or false (F).
1. Porters only push food trolleys around. _____
2. They move patients around the hospital. _____
3. Porters take dead patients from the wards. _____
4. Each ward makes 4.5 kilos of waste a day. _____
5. The porters destroy all the waste. _____
6. Porters give the patients their mail. _____
William O’Neill
I’m the Head Porter in this hospital. What do I do? Well, I run the
place.
Porters do more than just push food trolleys around the hospital.
We transport patients by wheelchair or stretcher from the wards to
Radiology or Physiotherapy and back again. We remove dead bodies
to the mortuary, we lift and carry heavy equipment and furniture, and
we dispose of all the waste. Each hospital bed produces 4.5 kilos of
waste every day. We collect it each day and take it away for recycling.
We deliver the post all over the hospital and bring letters for pa-
tients – that’s a very important thing. As we move around the place,
we take files, samples, and specimens from here to there and back
again. Last year I walked 1,800 kilometres!